Practice Marketing Blog

Your Front Desk Is Likely Wasting New Patients, Fix It This Way

A doctor friend of mine had just spent thousands training his front desk with a consultant and specialized coaching. So we listened to some of the inbound calls a week later. He went pale when he heard what was really going on when he was not watching. In this video, I explain what happened and how you can check your own front desk - and how to correct any problems you find there.