You See Just Me...
But I Have A Team
Of Highly-Trained Smart People
Who Know How To Make Good
Things Happen For You
How I build my team.
My philosophy is to hire bright, determined people, train them to be experts, and help them grow to their full potential. I surround myself with the best people I can and they constantly amaze me.
Hiring. Only 1 in 60 job applicants meet the basic standards I set.
My Human Resources Division screens all prospective staff against dozens of objective criteria including:
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IQ
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Personality (must be honest and service-oriented)
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Aptitude (must have the ability to observe and follow directions)
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Literacy (fast study skills)
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Technical skill for the position
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Affability (are they a "people person")
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Criminal background checks
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Reference checks (yes, we check them)
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Past production history
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Drug-testing
Training. Training. Training. We build team member competence starting early - and it never stops.
Once hired, staff apprentice while we train them on several hundred pages of internal management procedures and successful policies.
They each take a course in organizational productivity. (The only passing grade is 100%.)
Next, they learn HIPAA and online data security so as to protect our clients.
Then, they are trained as a specialist in their position in my Staff Training Academy using proprietary materials.
Those who will be doing technical delivery are trained in an additional separate set of guides and top-secret materials that detail exactly how we manage to get such consistent results for our clients.
Finally, we continue to advance their training to keep skills sharp and up-to-date.
The training never stops, so we never stop improving.
Meet My Executive & Administrative Team
Executive Vice-President for Administration - Rosaura Nesbit
John's wife of 24 years and veteran administrator with a background in finance.
Executive Vice-President Operations - Merle Stepler
He is an accomplished administrator with a degree in Analytical Mathematics, high-level training in data evaluation and all aspects of organizational operations.
Vice-President for Human Resources - Priscilla McPhaul
She has 30 years of successful experience in Human Resources and has earned special recognition working in some of the most demanding organizations in the world.
Business Development - Rob LaMontagne
Brilliant out-of-the-box thinker with decades of success helping people and organizations connect and grow.
Vice-President for Accounts - Tom Davis
Finance expert with 20+ years experience in growing solvent organizations by maximizing revenue.
Vice-President for Accounts - Tom Davis
Finance expert with 20+ years experience in growing solvent organizations by maximizing revenue.